TERMS AND CONDITIONS

www.fnbfleet.com is an internet based portal and operated by Hospitality Fleet Private Limited, a company incorporated under the laws of India, with its registered office at B-2 / 72 B , Keshav Puram ,Delhi -35. Use of the website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by HOSPITALITY FLEET PRIVATE LIMITED at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

Your use of the website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website, You shall be subject to the policies that are applicable to the Website for such Transaction. By mere use of the Website, You shall be contracting with HOSPITALITY FLEET PRIVATE LIMITED and these terms and conditions including the policies constitute your binding obligations, with HOSPITALITY FLEET PRIVATE LIMITED.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person has agreed to become a buyer on the website by providing Registration data while registering on the Website as Registered User using the computer systems. www.fnbfleet.com allows the user to surf the website or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean HOSPITALITY FLEET PRIVATE LIMITED.

When You use any of the services provided by Us through the website, including but not limited to, (e.g. Product Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

Place an order

All our orders are online. If you wish to place an order over phone, our rep will assist you in creating an online account and placing an order. After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment.

Our business hours

Our hours are 11:00 am–9:00 pm Monday- Sunday at +91 9871 157 867 or info@fnbfleet.com

Order delivery times

The timelines for delivery is mentioned alongside each product. If we are not able to fulfil your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount.

Shipping orders outside India

We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at info@fnbfleet. We will determine whether we can fulfil your order or not and take the communication further.

Vat and Central Sales Tax

We invoice all transactions and charge all taxes as per regulation. We charge VAT depending on the item being shipped. We offer refund upon original C-form being submitted to us, in which case we will charge only 2% CST for any outside Delhi transactions and refund the difference.

Excise Duty and MODVAT

We charge excise duty if applicable. Excise is either included in price or separately displayed at time of checkout, whichever is applicable. We provide excise duty/MODVAT documents upon request – Contact us at info@fnbfleet.com. We offer tax invoice along with retail invoice where required.

Payment Methods

We accept payments via Net banking, NEFT/RTGS, debit cards, credit cards or cheque. Please mail us your cheque at FNBFleet.com, FA-45 Shivaji Enclave, Rajouri Garden, New Delhi, 110027 by speedpost or registered post or courier. We cannot claim responsibility for cheques sent through normal mail. Please enclose invoice copy along with your cheque.

Returns and exchanges

We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.

Product information not shown in the catalog

Call, fax or email us to let us know what kind of information you need - All our numbers are listed in our Contact Us section.

Additional information about previous orders

Click on Order History at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.

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