TERMS AND CONDITIONS
www.fnbfleet.com is an internet based portal and operated by Hospitality Fleet Private Limited, a company incorporated under the laws of India, with its registered office at B-2 / 72 B , Keshav Puram ,Delhi -35. Use of the website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by HOSPITALITY FLEET PRIVATE LIMITED at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
Place an order
All our orders are online. If you wish to place an order over phone, our rep will assist you in creating an online account and placing an order. After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment.
Our business hours
Our hours are 11:00 am–9:00 pm Monday- Sunday at +91 9871 157 867 or firstname.lastname@example.org
Order delivery times
The timelines for delivery is mentioned alongside each product. If we are not able to fulfil your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount.
Shipping orders outside India
We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at info@fnbfleet. We will determine whether we can fulfil your order or not and take the communication further.
Vat and Central Sales Tax
We invoice all transactions and charge all taxes as per regulation. We charge VAT depending on the item being shipped. We offer refund upon original C-form being submitted to us, in which case we will charge only 2% CST for any outside Delhi transactions and refund the difference.
Excise Duty and MODVAT
We charge excise duty if applicable. Excise is either included in price or separately displayed at time of checkout, whichever is applicable. We provide excise duty/MODVAT documents upon request – Contact us at email@example.com. We offer tax invoice along with retail invoice where required.
We accept payments via Net banking, NEFT/RTGS, debit cards, credit cards or cheque. Please mail us your cheque at FNBFleet.com, FA-45 Shivaji Enclave, Rajouri Garden, New Delhi, 110027 by speedpost or registered post or courier. We cannot claim responsibility for cheques sent through normal mail. Please enclose invoice copy along with your cheque.
Returns and exchanges
We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.
Product information not shown in the catalog
Call, fax or email us to let us know what kind of information you need - All our numbers are listed in our Contact Us section.
Additional information about previous orders
Click on Order History at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.